United Bank Card is always available to assist our merchants, ISO and Bank customers 24 hours a day 365 days a year. Providing top notch customer service and technical support is a responsibility taken very seriously at United Bank Card.

Our reputation for outstanding service has led to numerous awards and nominations in our industry, including "Best of the Best" in 2003 by the Green Sheet. With two support centers located in Hampton NJ and Tucson, AZ our customers will have 100% guaranteed and reliable service.

United Bank Card representatives can be reached through e-mail and over the phone 24 hours a day:

Customer Service: 800-871-7640
service@unitedbankcardus.com

Technical Support: 800-871-7640
tech@unitedbankcardus.com

Arizona Service: 480-303-1554
Arizona Customer Service: 800-871-7640


For more information on common questions, services and support issues please see the documentation below.

Additional Information (requires Adobe Reader):

Merchant Manual Statement Guide & Sample
Frequently Asked Questions Understanding Chargebacks
Interactive Merchant System    

Download the free Adobe Reader here.